Telexico Communications
Support Portal
Track tickets, send messages, and log new support requests — 24/7.
🎫 Log a Support Ticket
Fill in the details and we'll pick it up straight away — you'll get a reference number
Step 1 — What do you need help with?
🚨
Report a Fault
Something not working
🔧
Change Request
Update something
⬆️
Upgrade
Add or upgrade equipment
Add / Remove
User, extension or line
💬
General Support
Question or query
Your Details
Step 2 — Which system / service? (select all that apply)
📞Phone System
🌐Broadband
📶WiFi
📷CCTV
🔌Network
🤖AI/Software
Other
Step 4 — Tell us what's happening
✅ You'll receive a unique ticket reference number
✅ Our team will be in touch within 4 business hours
✅ Track your ticket status online at any time